Frequently Asked Questions

Everything you need to know about your wellness journey with WelleCo UK.

What shipping options are available within the UK?

We offer standard and express shipping across the United Kingdom. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days. Free standard shipping is available on orders over a specific threshold.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy for WelleCo products?

We accept returns on unopened and unused products within 14 days of receipt. Due to the consumable nature of our supplements, we cannot accept returns on items that have been opened or used unless they are faulty.

Are WelleCo supplements suitable for vegans?

Many of our core products, including The Super Elixir™, are plant-based and suitable for vegans. We recommend checking the specific ingredient list on each product page to ensure it meets your dietary requirements.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I set up a subscription for my favorite products?

Yes, we offer a subscription service that allows you to receive your favorite wellness essentials automatically at set intervals. Subscribers enjoy a discount on every recurring order and can cancel or pause at any time.